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Happy Childhood

Experience the freedom of global internet

  • Global Connections

  • Local Rates

  • Super Simple

 

The HUBBY eSIM app is your passport to seamless internet connections, set-up in a flash.

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 Made for travellers, because we care.

Always connected, effortlessly global.
Welcome to the future of internet.

You love to travel, we get it.
Let's face it: staying connected abroad is a pain in the a**. Arriving in a foreign country, unconnected to the internet comes with problems. You'll either have skyrocketing roaming charges, or you have to go through the awful experience of buying a physical simcard.
 
With HUBBY, you
 ensure you have internet in less than 5 minutes using our eSIM technology. Simply download the app, select a bundle, and off you go. 
 

This allows you to use all your favourite apps; use Google Maps or Uber to navigate unfamiliar places, consult Google or TripAdvisor for the best restaurants nearby, split up & regroup later using live location or WhatsApp, and FaceTime loved ones from any location. 

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How does HUBBY work?

Phone showing HUBBY eSIM country picker

1. Choose your package

Happy traveler using an eSIM
HUBBY eSIM app installation tutorial

2. Install your eSIM

Phone showing HUBBY eSIM app homepage and all the apps travelers can use with an eSIM

3. Enjoy connectivity

Happy traveler with an internet connection
Homepage of HUBBY eSIM app being used by a traveler

What we do

Disrupting connectivity for all travelers

Traveling to different parts of the world can be an exciting experience, but it also comes with challenges. We're here to change that!

With HUBBY, travelers have an instant 4G connection upon arrival. No longer do travelers need to worry about purchasing physical SIM cards or dealing with roaming charges. HUBBY makes it easy to find & choose the best local data plan, ensuring a seamless and affordable connection.

HUBBY eSIM app country picker with over 125 countries to choose eSIMs from
Worldwide Internet infographic

Available in
+125 countries

So wherever your journey takes you,
HUBBY's got you covered

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Easy Installation

Install your eSIM in under 1 minute!
After that, you can use the APP to easily control and manage your data usage

HUBBY eSIM live support chat for people to help with the installation of an eSIM
Phone showing the eSIM installation process with the HUBBY eSIM app
Support infographic

We Support You

Do you find installing your eSIM difficult?

You can chat with us in the Help Center of our app to resolve any issue!

  • How do I install my eSIM?
    Let's get you started! To set up your eSIM, simply head over to our app's main page. You can't miss the prominent "Installation Guide" button right in the center. Just tap on it, and you'll be guided through a step-by-step process to successfully install your eSIM. If you run into any difficulties along the way, our team will be there to assist you at every step. Just head over to the “Help Center” of our app, to live chat with a HUBBY representative. Good luck!
  • Where is the installation QR code?
    We understand the confusion, but no worries! You actually don't need a QR code for eSIM installation. Just head over to the main page of our app. Right at the center of the screen, you'll notice a clearly labeled button that says "Installation Guide". Go ahead and give it a tap, and you'll be directed to an easy-to-follow guide that will walk you through the entire process of setting up your eSIM. It's a hassle-free way to get your eSIM up and running smoothly. If you don't like this tutorial format, head over to your email address. You will find a more detailed guide there!
  • Where do I find the SM-DP+ and activation code?
    You can find and copy the two codes in the 2nd step of the “Installation Guide” on the homepage of the app! You need to copy & paste these codes in your settings. After that, you’re basically done! When you arrive abroad, you just turn on data roaming & select that eSIM for mobile data. E.g. it might say “unable to activate, contact connect”. This is an annoying error message from Apple, because the installation was successful, but you’re not yet in that country!
  • Can I make phone calls?
    Absolutely! But not with your physical simcard. An eSIM gives you a mobile data line. While it doesn't support traditional phone calls, you can easily make calls through WhatsApp or Skype. You can even video call from wherever you are this way! If you prefer to use your own phone-number for calls (with potential additional charges), just choose your Person SIM (Primair) in your phone settings under "standard phone line." Best of luck, and happy connecting! 😄
  • Can I reinstall my eSIM after deleting it?
    Unfortunately, once you've deleted your eSIM, it can't be reinstalled. But don't worry – our awesome customer support team might have a solution for you! Feel free to chat with them, and they'll do their best to assist you. We're here to help!
  • Can I transfer my eSIM to a new phone?
    We understand you might want to transfer your eSIM to a new phone, but unfortunately, doing it on your own isn't possible. The good news is that our friendly customer support team could assist you with this. Feel free to get in touch with them – they're here to lend a hand and explore possible solutions for you!
  • Does my phone support eSIM technology?
    If you have further questions, our support team is here to assist you!
  • Can I use 5G with HUBBY eSIM?
    We understand the buzz around 5G and how it fits with our eSIMs. Here's what you need to know: 1. What’s the deal with our eSIMs and 4G? Our eSIMs work seamlessly with 4G LTE, providing excellent speed and reliability for most mobile users. This means smooth streaming, browsing, video calls, and even online gaming. Thus 4G is absolutely fast enough for your digital needs! 2. What's 5G about? While 5G is impressive for large-scale projects like smart cities and massive IoT (Internet of Things) deployments, its impact on day-to-day mobile use may not always be significant. There are currently virtually no use cases for 5G for mobile devices. 4. Staying Ahead: We're keeping an eye on the evolving digital landscape. If 5G becomes crucial for your daily needs, we'll be ready to offer solutions. However, for simplicity reasons, we've decided for a homogenous global data network. 5. Final Thoughts: 4G LTE is reliable for your everyday needs, while 5G is geared toward the future. Your satisfaction matters most. If you have questions, we're here for you! Thank you for choosing us and trusting our products. We're committed to ensuring you have the best mobile experience possible.
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